Posted: May 18, 2026
IT Support Ops Expert (AI Data Trainer)
OtherTextClassificationEnglishPay Per Hour
Project Overview
We are hiring experienced IT Support and IT Operations professionals to help evaluate B2B SaaS workplace scenarios for AI-agent training. This role is for candidates with 1+ year of experience in IT support, ticketing, access provisioning, employee onboarding/offboarding, or incident triage in a B2B SaaS environment. Strong English writing, careful reasoning, and the ability to apply structured rubrics consistently are required. You do not need to be an expert coder, but you should be comfortable reading basic technical context and making defensible judgments in ambiguous scenarios. You will review structured workplace scenarios drawn from IT support and access workflows, and label whether specific information is appropriate for an AI agent to use and whether it should be visible to different people in the scenario. Labels are yes/no/undecidable with a short justification. This is a remote, hourly contract role with flexible scheduling, estimated at roughly 20 hours per week for about 2.5 months.
Estimated Total Project Earnings: $8,000Intermediate1-3 monthsIndependent AI trainers
Estimated Total Project Earnings
$8,000
Pay per Hour
$40/hr
Time Requirement
20+ hrs/week
Duration
1-3 months
Labelers Needed
50
Description of dataset
IT Support and IT Ops scenarios in B2B SaaS workplaces.
Software
Other
Hiring Type
Independent AI trainers
Required Location
USA
Canada
United Kingdom
Ireland
AustraliaWorkload / Schedule
20+ hrs/week
Software
Other
Data Type
Text
Task Types
Classification
Evaluation/Rating
Question Answering
Subject Matter / Industry
IT Support / IT Ops B2B SaaS scenarios.
Language
English
Activity on this project
Proposals: 0
Invites sent: 0
Unanswered invites: 0
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