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SHYAM CHANDRA KETHU Software Engineer – Backend & Generative AI | Pamur, Andhra Pradesh | +91-9490737496 | kethu.shyam@gmail.com | LinkedIn |GitHub ABOUT ME: Backend & Generative AI Engineer with 3+ years of experience building production-grade GenAI and backend systems at enterprise scale. Specialized in LLMs, RAG, multi-agent architectures, and MLOps, with hands-on experience deploying and fine-tuning models on Azure and AWS. Currently at Genpact, delivering enterprise GenAI systems with measurable improvements in throughput, accuracy, and response latency. WORK EXPERIENCE: Genpact Bengaluru, India Software Engineer | July 2023 – Present Led backend and GenAI platform development within the GenAI Industrialization team, owning architecture, delivery, and production readiness of enterprise AI systems.  Owned end-to-end delivery of two core enterprise GenAI platforms (DEXA & Solution Studio), designing multi-agent architectures for enterprise search and SDLC automation and standardizing knowledge access workflows, driving ~60–70% productivity gains across ~100k internal users.  Engineered a production-grade AI orchestration layer using REST APIs, integrating Azure OpenAI and Amazon Bedrock to power 13+ AI use cases; built a modular GenAI API Gateway with OAuth, MySQL logging, and deployed LLaMA models on Azure VMs as private, self-hosted LLM endpoints.  Owned and scaled SAIL, a Generative AI–powered issue resolution platform; led architecture decisions and mentored 3 junio

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