Learning Facilitator (Technical Instructor)
Delivered AI, cloud computing, and cybersecurity curricula with iterative content refinement in alignment with IBM enterprise standards. Trained over 200 learners in three program cycles, focusing on AI and technical upskilling. Maintained consistently high learner satisfaction and performance through ongoing support and feedback cycles. • Developed and updated AI curriculum content • Facilitated AI learning and hands-on exercises • Provided formative assessment and feedback for learners • Guided learners in understanding machine learning and data labeling concepts