Online Community Manager
As an Online Community Manager, I strategized and implemented online campaigns to boost brand visibility and lead generation. I managed customer interactions through referrals and prompt inquiry resolution using a customer-centric approach. Reporting customer feedback and collaborating with the team allowed me to contribute to improved productivity and decision-making.
• Developed and executed social media campaigns to increase reach.
• Generated leads and converted over 100 customers in a short period.
• Handled customer inquiries and referrals to enhance experience.
• Monitored and relayed customer feedback to influence strategy.
As an Online Community Manager, I strategized and implemented online campaigns to boost brand visibility and lead generation. I managed customer interactions through referrals and prompt inquiry resolution using a customer-centric approach. Reporting customer feedback and collaborating with the team allowed me to contribute to improved productivity and decision-making. • Developed and executed social media campaigns to increase reach. • Generated leads and converted over 100 customers in a short period. • Handled customer inquiries and referrals to enhance experience. • Monitored and relayed customer feedback to influence strategy.
2023 - 2023