Key Skills

Freelancer Overview

Adaeze Chioma Eze Contact Information Address: 23 olaleke tawio str lagos , Nigeria Email: adaezee557@gmail.com Phone: +2347012386078 LinkedIn: www.linkedin.com/in/adaeze-eze-361707221 Professional Summary Dedicated and customer-focused professional with a background in public health and strong communication skills. Passionate about delivering excellent customer service, resolving inquiries efficiently, and ensuring customer satisfaction. Tech-savvy, adaptable, and eager to learn, with experience in problem-solving and multitasking in fast-paced environments. Currently enrolled in Pathway Connect and seeking a remote customer service position where I can leverage my skills to assist clients effectively. Education PathwayConnect – Currently Enrolled Bachelor of Science in Public Health – Imo State University, Nigeria -2021 -2024 Skills Customer Service Skills Excellent verbal and written communication Conflict resolution and problem-solving Active listening and empathy Time management and multitasking Technical Skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Data entry and record management Email and chat support CRM software familiarity Soft Skills Strong interpersonal skills Attention to detail Team collaboration Adaptability and willingness to learn Projects & Volunteer Experience Community Health Awareness Campaign – Conducted outreach programs to educate the community on health and wellness practices. Customer Service Training Workshop – Participated in w

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Work History