Key Skills

Software

Clickworker

Top Subject Matter

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Intent Annotation

Conversation or Chat Annotation

Top Data Types

Text

Image

Video

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Question Answering

Text Summarization

Freelancer Overview

have professional experience working with data handling, quality review, and customer interaction in a structured digital environment. As a Team Lead at Outsource Global, I regularly work with large volumes of customer support data using tools like Zendesk and internal CRM systems to track tickets, review agent responses, and ensure accurate documentation. This role has strengthened my attention to detail, ability to categorize and review information, and maintain high-quality standards—skills that are directly applicable to data labeling and AI training workflows.

Labeling Experience

Education

Work History