Information Technology Specialist
ImageSegmentation
As an Information Technology Specialist, I was responsible for comprehensive IT support and business application development. My role included the design and deployment of secure networks, maintenance of server environments, and first-line support for internal and external clients. I focused on operational efficiency, security, and service excellence to meet client business needs.
• Designed and implemented LAN/WAN environments with effective network segmentation.
• Developed custom .NET business applications and automated workflows to enhance operations.
• Administered Windows Server systems, enforcing security patching and antivirus compliance.
• Managed support escalations, maintaining high SLA performance and system uptime.
As an Information Technology Specialist, I was responsible for comprehensive IT support and business application development. My role included the design and deployment of secure networks, maintenance of server environments, and first-line support for internal and external clients. I focused on operational efficiency, security, and service excellence to meet client business needs. • Designed and implemented LAN/WAN environments with effective network segmentation. • Developed custom .NET business applications and automated workflows to enhance operations. • Administered Windows Server systems, enforcing security patching and antivirus compliance. • Managed support escalations, maintaining high SLA performance and system uptime.
2011 - 2015