AI Output Evaluation
TextText Generation
Perle Labs
Perle Labs
2025 - 2026
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Key Skills
Software
Label Studio
Mercor
Mindrift
CVATTop Subject Matter
Finance – Risk Analysis & Fraud Detection
E-commerce – Product Categorization & Customer Support
Top Data Types
Computer Code Programming
Text
ImageTop Task Types
Entity (NER) Classification
Classification
Question Answering
Evaluation/Rating
Object DetectionFreelancer Overview
Customer Service Representative. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Arts, Lead City University (2019) and Certification in UI/UX Design, HIIT IT Training Institute (2025). AI-training focus includes data types such as Computer Code and Programming and labeling workflows including Named Entity Recognition.
Entry LevelEnglish
Labeling Experience
Customer Service Representative
Entity Ner Classification
As a Customer Service Representative, I managed customer inquiries and facilitated transactions to ensure client satisfaction and prompt solutions to issues. I was also responsible for maintaining daily sales records and managing branch inventory, supporting operational continuity. The role required excellent communication skills, attention to detail, and team collaboration abilities.
• Addressed customer queries efficiently to deliver a positive brand experience
• Maintained meticulous sales records and inventory for effective stock control
• Supported internal teams to ensure smooth operations and execution of errands
• Delivered timely, accurate reporting to management on customer and sales activities
As a Customer Service Representative, I managed customer inquiries and facilitated transactions to ensure client satisfaction and prompt solutions to issues. I was also responsible for maintaining daily sales records and managing branch inventory, supporting operational continuity. The role required excellent communication skills, attention to detail, and team collaboration abilities. • Addressed customer queries efficiently to deliver a positive brand experience • Maintained meticulous sales records and inventory for effective stock control • Supported internal teams to ensure smooth operations and execution of errands • Delivered timely, accurate reporting to management on customer and sales activities
2022 - 2022
Education
H
HIIT IT Training Institute
Certification in UI/UX Design, UI/UX Design
Certification in UI/UX Design
2025 - 2025
N
New Horizons System Solutions
Certification in IT Hardware and Networking, Information Technology Hardware and Networking
Certification in IT Hardware and Networking
2024 - 2024
Work History
P
Probots Technologies
Robotics Instructor
Lagos
2024 - 2025
B
Berger Paints Nigeria
Customer Service Representative
Lagos
2022 - 2022