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Adejayan Ebunoluwa

Adejayan Ebunoluwa

AI Automation Agent Designer

NIGERIA flag
Lagos, Nigeria
$20.00/hrIntermediateMercorOneforma

Key Skills

Software

MercorMercor
OneFormaOneForma

Top Subject Matter

Customer Support Ticket Automation
KYC Verification and Address Matching
Retrieval-Augmented Generation

Top Data Types

TextText
Computer Code ProgrammingComputer Code Programming
AudioAudio

Top Task Types

Classification

Freelancer Overview

AI Automation Agent Designer (Support Ticket Classification & KYC Data Matching). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Technology, Federal University of Technology, Akure (2021). AI-training focus includes data types such as Text and labeling workflows including Classification.

IntermediateEnglish

Labeling Experience

AI Automation Agent Designer (Support Ticket Classification & KYC Data Matching)

TextClassification
I designed and deployed AI automation agents for support ticket classification and KYC address matching. The primary focus was on automating the classification of textual support requests and the verification of customer address data. These solutions reduced manual workloads and improved onboarding speed by enhancing the accuracy of AI-driven decision support. • Built automation agents to classify client support tickets. • Developed address matching systems for onboarding using AI models. • Ensured high-quality labeled data to improve classification accuracy. • Used Python and AWS to deploy and monitor AI workflow.

I designed and deployed AI automation agents for support ticket classification and KYC address matching. The primary focus was on automating the classification of textual support requests and the verification of customer address data. These solutions reduced manual workloads and improved onboarding speed by enhancing the accuracy of AI-driven decision support. • Built automation agents to classify client support tickets. • Developed address matching systems for onboarding using AI models. • Ensured high-quality labeled data to improve classification accuracy. • Used Python and AWS to deploy and monitor AI workflow.

2025 - 2025

Education

F

Federal University of Technology, Akure

Bachelor of Technology, Biomedical Engineering

Bachelor of Technology
2017 - 2021

Work History

W

Wahed

Data Engineer

Lagos
2025 - Present
I

iHealth and Wellness

Data Engineer

Lagos
2023 - 2025