Customer Service Assistant / Hair Stylist
In my role as Customer Service Assistant and Hair Stylist, I delivered high-quality service to clients in a busy salon environment. I built client relationships, managed referrals, and ensured compliance with safety and hygiene standards. My focus was on providing prompt resolutions, upselling, and maintaining a welcoming service area.
• Served 10+ clients daily and increased referral-based customers.
• Maintained a high issue resolution satisfaction rate.
• Upsold additional services, increasing average transaction value by 28%.
• Ensured a clean, comfortable service environment for all clients.
In my role as Customer Service Assistant and Hair Stylist, I delivered high-quality service to clients in a busy salon environment. I built client relationships, managed referrals, and ensured compliance with safety and hygiene standards. My focus was on providing prompt resolutions, upselling, and maintaining a welcoming service area. • Served 10+ clients daily and increased referral-based customers. • Maintained a high issue resolution satisfaction rate. • Upsold additional services, increasing average transaction value by 28%. • Ensured a clean, comfortable service environment for all clients.
2020 - 2021