Technical Support Engineer (TSE) / AI Quality Specialist at Outlier
Evaluated and improved AI-generated text outputs for accuracy, consistency, and safety. Performed detailed analyses of prompt and response pairs to identify model errors and areas for enhancement. Collaborated with distributed teams to uphold rigorous data labeling and quality standards. • Conducted prompt-response analysis to refine AI behavior • Delivered actionable technical feedback to improve model reasoning • Utilized internal/proprietary tools for structured data labeling • Consistently exceeded project quality benchmarks