AI Chatbot Evaluator and UI/UX Quality Assurance
As an AI Chatbot Evaluator and UI/UX Quality Assurance specialist, I assessed AI chatbot responses for accuracy, appropriateness, and tone alignment. My work included technical validation, workflow audits, and comprehensive UI/UX heuristic evaluations to help improve AI model training. Responsibilities also included performing safety checks and ensuring brand consistency in digital communication outputs. • Evaluated AI-generated conversational text for relevant scenarios • Audited chat and email outputs for tone, safety, and compliance • Conducted visual and functional UI/UX validations • Provided structured feedback for AI model improvement