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Aldrin Chua

Aldrin Chua

QA Reviewer Annotation

PHILIPPINES flag
Davao City, Philippines
$12.00/hrExpertAppenClickworkerCloudfactory

Key Skills

Software

AppenAppen
ClickworkerClickworker
CloudFactoryCloudFactory
Google Cloud Vertex AIGoogle Cloud Vertex AI
Label StudioLabel Studio
RemotasksRemotasks
TolokaToloka
TelusTelus
Internal/Proprietary Tooling
Scale AIScale AI

Top Subject Matter

Contact Center QA
3D Sensor Data Annotation
Language Model Evaluation and Rating

Top Data Types

3D Sensor
Computer Code ProgrammingComputer Code Programming
ImageImage
AudioAudio
TextText

Top Task Types

Computer Programming Coding
Cuboid
Data Collection
Point Key Point
Question Answering
Classification

Freelancer Overview

QA Reviewer Annotation. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Remotasks. Education includes Certificate, Philippine College of Technology (2014). AI-training focus includes data types such as Audio, 3D Sensor, and Text and labeling workflows including Evaluation, Rating, and Classification.

ExpertEnglish

Labeling Experience

Annotation Reviewer

Text
As an annotation reviewer, I reviewed and rated query-response pairs based on explanation quality and substantiation by provided grounding material. My evaluations focused on the clarity, accuracy, and completeness of explanations in the responses. I ensured ratings reflected the annotator's perspective and thorough content review. • Evaluated text annotations for thoroughness and correctness. • Assessed alignment with supplied support material. • Provided feedback for annotation improvements. • Used e2f.inc’s internal platform for rating and documentation.

As an annotation reviewer, I reviewed and rated query-response pairs based on explanation quality and substantiation by provided grounding material. My evaluations focused on the clarity, accuracy, and completeness of explanations in the responses. I ensured ratings reflected the annotator's perspective and thorough content review. • Evaluated text annotations for thoroughness and correctness. • Assessed alignment with supplied support material. • Provided feedback for annotation improvements. • Used e2f.inc’s internal platform for rating and documentation.

2024 - Present
Remotasks

Annotator/Data Labeler

Remotasks3D SensorClassification
I performed data labeling and annotation tasks on 3D data gathered from various sensors. My work included identifying, labeling, and categorizing objects and features within the sensor data. Categorization tasks also involved determining descriptive keywords for text and image content. • Labeled and annotated 3D sensor data for AI training. • Assigned classification tags to objects and scenes. • Conducted data verification for label accuracy. • Utilized Remotasks platform for annotation work.

I performed data labeling and annotation tasks on 3D data gathered from various sensors. My work included identifying, labeling, and categorizing objects and features within the sensor data. Categorization tasks also involved determining descriptive keywords for text and image content. • Labeled and annotated 3D sensor data for AI training. • Assigned classification tags to objects and scenes. • Conducted data verification for label accuracy. • Utilized Remotasks platform for annotation work.

2023 - Present

QA Reviewer Annotation

Audio
As a Quality Assurance Reviewer, I listened to and evaluated recorded or live customer calls to assess agent performance. My primary responsibility was to ensure call quality by identifying trends, analyzing data, and providing actionable feedback. I documented ratings for calls based on predefined criteria to improve customer experience and agent effectiveness. • Assessed calls for compliance with scripts and procedures. • Identified performance gaps and reported findings to supervisors. • Used internal evaluation tools for annotation and scoring. • Collaborated with the QA team to standardize evaluation processes.

As a Quality Assurance Reviewer, I listened to and evaluated recorded or live customer calls to assess agent performance. My primary responsibility was to ensure call quality by identifying trends, analyzing data, and providing actionable feedback. I documented ratings for calls based on predefined criteria to improve customer experience and agent effectiveness. • Assessed calls for compliance with scripts and procedures. • Identified performance gaps and reported findings to supervisors. • Used internal evaluation tools for annotation and scoring. • Collaborated with the QA team to standardize evaluation processes.

2019 - 2023

Education

P

Philippine College of Technology

Certificate, Software Development

Certificate
2012 - 2014
A

AMA computer College

Bachelor Degree, Information Technology

Bachelor Degree
2006 - 2010

Work History

E

e2f

Reviwer

USA
2024 - 2024
B

Bcovey

Quality Assurance Specialist

Davao City
2019 - 2023