Aldrin Chua

Key Skills

Software

Appen

Clickworker

CloudFactory

Google Cloud Vertex AI

Label Studio

Remotasks

Toloka

Telus

Internal/Proprietary Tooling

Scale AI

Top Subject Matter

Contact Center QA

3D Sensor Data Annotation

Language Model Evaluation and Rating

Top Data Types

3D Sensor

Computer Code Programming

Image

Audio

Text

Top Task Types

Computer Programming Coding

Cuboid

Data Collection

Point Key Point

Question Answering

Classification

Freelancer Overview

QA Reviewer Annotation. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Remotasks. Education includes Certificate, Philippine College of Technology (2014). AI-training focus includes data types such as Audio, 3D Sensor, and Text and labeling workflows including Evaluation, Rating, and Classification.

Labeling Experience

Annotation Reviewer

Text

As an annotation reviewer, I reviewed and rated query-response pairs based on explanation quality and substantiation by provided grounding material. My evaluations focused on the clarity, accuracy, and completeness of explanations in the responses. I ensured ratings reflected the annotator's perspective and thorough content review. • Evaluated text annotations for thoroughness and correctness. • Assessed alignment with supplied support material. • Provided feedback for annotation improvements. • Used e2f.inc’s internal platform for rating and documentation.

As an annotation reviewer, I reviewed and rated query-response pairs based on explanation quality and substantiation by provided grounding material. My evaluations focused on the clarity, accuracy, and completeness of explanations in the responses. I ensured ratings reflected the annotator's perspective and thorough content review. • Evaluated text annotations for thoroughness and correctness. • Assessed alignment with supplied support material. • Provided feedback for annotation improvements. • Used e2f.inc’s internal platform for rating and documentation.

2024 - Present

Annotator/Data Labeler

Remotasks3D SensorClassification

I performed data labeling and annotation tasks on 3D data gathered from various sensors. My work included identifying, labeling, and categorizing objects and features within the sensor data. Categorization tasks also involved determining descriptive keywords for text and image content. • Labeled and annotated 3D sensor data for AI training. • Assigned classification tags to objects and scenes. • Conducted data verification for label accuracy. • Utilized Remotasks platform for annotation work.

I performed data labeling and annotation tasks on 3D data gathered from various sensors. My work included identifying, labeling, and categorizing objects and features within the sensor data. Categorization tasks also involved determining descriptive keywords for text and image content. • Labeled and annotated 3D sensor data for AI training. • Assigned classification tags to objects and scenes. • Conducted data verification for label accuracy. • Utilized Remotasks platform for annotation work.

2023 - Present

QA Reviewer Annotation

Audio

As a Quality Assurance Reviewer, I listened to and evaluated recorded or live customer calls to assess agent performance. My primary responsibility was to ensure call quality by identifying trends, analyzing data, and providing actionable feedback. I documented ratings for calls based on predefined criteria to improve customer experience and agent effectiveness. • Assessed calls for compliance with scripts and procedures. • Identified performance gaps and reported findings to supervisors. • Used internal evaluation tools for annotation and scoring. • Collaborated with the QA team to standardize evaluation processes.

As a Quality Assurance Reviewer, I listened to and evaluated recorded or live customer calls to assess agent performance. My primary responsibility was to ensure call quality by identifying trends, analyzing data, and providing actionable feedback. I documented ratings for calls based on predefined criteria to improve customer experience and agent effectiveness. • Assessed calls for compliance with scripts and procedures. • Identified performance gaps and reported findings to supervisors. • Used internal evaluation tools for annotation and scoring. • Collaborated with the QA team to standardize evaluation processes.

2019 - 2023

Education

Work History