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Alexander Karanja

Attachee

KENYA flag
Nairobi, Kenya
ExpertCloudfactory

Key Skills

Software

CloudFactoryCloudFactory

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Transcription

Freelancer Overview

Attachee. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, Pioneer International University (2024) and Kenya Certificate of Secondary Education, Weithaga Boys High School (2018).

Expert

Labeling Experience

Attachee

As an Attachee at Amica Sacco, I resolved customer inquiries and complaints with prompt solutions, improving client satisfaction. I handled inbound and follow-up calls, delivered professional communication, and assisted with various banking finance processes. My work contributed to better customer relationships and service efficiency. • Resolved customer inquiries and complaints • Managed inbound and follow-up customer calls • Taught clients about banking finance processes • Assisted with cheque deposits and transaction processing

As an Attachee at Amica Sacco, I resolved customer inquiries and complaints with prompt solutions, improving client satisfaction. I handled inbound and follow-up calls, delivered professional communication, and assisted with various banking finance processes. My work contributed to better customer relationships and service efficiency. • Resolved customer inquiries and complaints • Managed inbound and follow-up customer calls • Taught clients about banking finance processes • Assisted with cheque deposits and transaction processing

2023 - 2023

Education

P

Pioneer International University

Bachelor of Science, Finance

Bachelor of Science
2020 - 2024
W

Weithaga High School

Kenya Certificate of Secondary Education, General Secondary Education

Kenya Certificate of Secondary Education
2015 - 2018

Work History

S

Self Employed

Personal Advisor

Nairobi
2025 - Present
H

HFM

Affiliate

Nairobi
2024 - Present