For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

Invite to Job
Alisha Usmani

Alisha Usmani

Customer Service Executive - Retail & E-commerce

INDIA flag
Simdega, India
$3.00/hrEntry Level

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
ImageImage
TextText
VideoVideo

Top Label Types

Action Recognition
Audio Recording
Evaluation Rating
Prompt Response Writing SFT
Translation Localization

Freelancer Overview

I have a strong background in customer service and operational roles, where attention to detail, accuracy, and process optimization have been essential to my success. My experience with CRM software, ticketing systems, and data management tools like Microsoft Excel has equipped me to handle large volumes of information with precision. I am adept at multi-channel communication and supporting customers across chat, email, and voice, which has strengthened my ability to interpret, categorize, and annotate data accurately. I am eager to leverage my analytical skills and commitment to quality in data labeling and AI training data projects, particularly in domains like e-commerce and customer support, ensuring high-quality datasets for machine learning applications.

Entry LevelEnglishHindi

Labeling Experience

No Data Labeling experience added

Alisha U. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

R

Ranchi University

Bachelor of Arts, English Literature

Bachelor of Arts
2020 - 2024

Work History

A

Amazon

Customer Service Associate

Mumbai
2025 - Present
C

Concentrix

Chat Support Executive

Mumbai
2023 - 2024