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Amberlyn Sterrett

Amberlyn Sterrett

Customer Support Specialist - Remote Services

Bono, A
$15.00/hrEntry LevelTelusOther

Key Skills

Software

TelusTelus
Other

Top Subject Matter

No subject matter listed

Top Data Types

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Top Label Types

Question Answering

Freelancer Overview

I am an experienced remote professional skilled in managing and organizing large volumes of data with precision and attention to detail. My background in customer support, digital canvassing, and supervisory training has equipped me with strong communication, problem-solving, and technical troubleshooting abilities, as well as proficiency in CRM systems, Microsoft Office, and Google Suite. I have overseen digital outreach data tracking, ensuring accuracy and consistency, and am adept at documenting and analyzing information to improve processes. I excel in fast-paced environments, thrive in collaborative virtual teams, and am eager to apply my expertise to data labeling and AI training data projects where quality and reliability are essential.

Entry LevelEnglish

Labeling Experience

image

OtherImageBounding BoxClassification
Contributed to AI training and evaluation projects by reviewing, rating, and editing model-generated content across a wide range of topics. Tasks included assessing factual accuracy, reasoning quality, clarity, and adherence to safety and policy guidelines. Provided structured feedback and annotations to improve model performance, reduce errors, and ensure responsible AI behavior. Worked independently in a remote environment while meeting quality standards and task deadlines.

Contributed to AI training and evaluation projects by reviewing, rating, and editing model-generated content across a wide range of topics. Tasks included assessing factual accuracy, reasoning quality, clarity, and adherence to safety and policy guidelines. Provided structured feedback and annotations to improve model performance, reduce errors, and ensure responsible AI behavior. Worked independently in a remote environment while meeting quality standards and task deadlines.

2024 - 2025
Telus

rater

TelusTextQuestion Answering
Worked as a Data Rater responsible for evaluating and labeling digital content to support the development and improvement of AI-driven systems. Tasks included assessing search results, ads, and online content for relevance, accuracy, and usefulness based on detailed guidelines. Applied critical thinking, consistency, and attention to detail to ensure high-quality data annotations. Maintained confidentiality, met productivity benchmarks, and followed evolving project standards in a remote, self-directed work environment.

Worked as a Data Rater responsible for evaluating and labeling digital content to support the development and improvement of AI-driven systems. Tasks included assessing search results, ads, and online content for relevance, accuracy, and usefulness based on detailed guidelines. Applied critical thinking, consistency, and attention to detail to ensure high-quality data annotations. Maintained confidentiality, met productivity benchmarks, and followed evolving project standards in a remote, self-directed work environment.

2023 - 2024

Education

I

Independence High School

High School Diploma, General Education

High School Diploma
2012 - 2018

Work History

W

Working America

Digital Canvasser

Remote
2026 - Present
W

Working America

Digital Supervisory Trainer

Remote
2025 - 2025