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Internal/Proprietary Tooling

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Freelancer Overview

I bring over 5 years of experience in Trust & Safety operations, specializing in quality assurance, multilingual content evaluation, and training data optimization. As a former Team Lead and Operations Manager at Accenture, I led global teams responsible for reviewing and labeling complex user-generated content, ensuring policy alignment, and maintaining high annotation accuracy across six markets. My work directly supported AI model training, tool refinement, and ambiguity resolution in high-risk contexts. My expertise spans natural language processing tasks in English and Arabic, data quality auditing, and process improvement for scalable annotation workflows. I’ve also trained and mentored annotators, resolved edge cases, and acted as the key point of contact for tooling, instruction changes, and quality escalations. I thrive in fast-paced, detail-oriented environments where consistency, ethics, and human judgment are essential to shaping safe and reliable AI systems.

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