Aligner text classification for sentiment analysis
I leveraged Label Studio to annotate a collection of customer support emails for a sentiment analysis project within the financial services sector. My task involved systematically categorizing each email as expressing positive, negative, or neutral sentiment, which is critical for monitoring client satisfaction and identifying urgent service issues. My workflow included importing and preprocessing the email dataset, defining clear sentiment categories, manually labeling each message, and conducting rigorous quality checks to ensure annotation consistency and accuracy. This hands-on project deepened my proficiency with data labeling tools and reinforced my practical understanding of quality assurance best practices.