federal polytechnic nekede imo state
hnd, electrical /electronics
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ANIEKEME ANTHONY ATAEKONG Akwa Ibom State, Nigeria +2347063476188 – anytony4billions@gmail.com | linkedin.com PROFESSIONAL SUMMARY ___________________________________________ Dynamic and results-driven Customer Service professional with over 5 years of experience in dynamic and fast-paced environments. Demonstrated ability to handle customer inquiries, resolve issues, and ensure satisfaction through personalized service delivery. Skilled in building strong relationships and adapting to evolving customer needs, resulting in increased customer loyalty and retention. Proficient in leveraging effective communication and problem-solving skills to enhance the customer experience and drive company goals. Experienced in virtual assistance and proficient in CRM tools, Microsoft Office suite, and administrative support functions. Committed to delivering excellence in customer service and contributing positively to team dynamics. SKILLs ____________________________________________________________ WORK HISTORY___________________________________________________________ 03/2021 till date Software Tutor PDOLLARS COMPUTER TRAINING ACADEMY – Akwa Ibom State Effective management of account packages, achieving customer’s expectation and 60%. Provides outstanding customer service, data entry and processed order for multiple clients exceeding all customer service expectations. Respond to customer inquiries via phone, email and chat in a contentious and timely manner. Provide product inform
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hnd, electrical /electronics
software tutor