Administrative Virtual Assistant (AI automation and data annotation support)
I supported AI automation and data annotation tasks as an Administrative Virtual Assistant. My primary responsibilities included setting up and managing structured data workflows for CRM systems. I contributed to the preparation and organization of text-based data for downstream AI and automation processes. • Organized, cleaned, and annotated CRM textual data for system improvement. • Ensured accurate mapping between lead data and system fields. • Facilitated data quality checks for annotation consistency. • Coordinated with agents and supervisors to address annotation guidelines.