Key Skills

Software

Appen

OneForma

Telus

Top Subject Matter

No subject matter listed

Top Data Types

Audio

Document

Image

Text

Video

Top Label Types

Evaluation Rating

Fine Tuning

Question Answering

Relationship

Segmentation

Text Summarization

Transcription

Translation Localization

Freelancer Overview

I am a detail-oriented professional with strong experience in high-volume data handling, quality assurance, and process improvement within the e-commerce sector. My background as a Contact Resolution Specialist at Amazon has equipped me with advanced skills in managing, documenting, and analyzing large sets of customer data using tools like JIRA, internal ticketing systems, and MS Excel. I am adept at following strict SOPs, ensuring data accuracy, and identifying process gaps to reduce defects—achieving a 25% reduction in error rates through targeted improvements. My ability to resolve complex cases, maintain compliance, and deliver high-quality results makes me well-suited for data labeling, annotation, and AI training data roles, where attention to detail and a commitment to data integrity are essential.

Labeling Experience

Education

Work History