Senior Project Manager / Lead Business Analyst - Data Evaluation & QA
Evaluated digital system outputs and labeled data for accuracy, consistency, and guideline compliance. Reviewed both structured and unstructured textual datasets to identify errors and optimization opportunities. Conducted quality checks and produced performance tracking dashboards to support ongoing improvements. • Analyzed large volumes of system-generated text data for correctness. • Applied structured evaluation frameworks to enhance system reliability. • Coordinated feedback loops to optimize AI model performance. • Documented findings and operational guidelines for broader team use.