Development Manager / Customer Success Lead (Audio QA & AI Evaluation)
Designed and implemented quality scoring and structured documentation systems for evaluating clarity, balance, and realism in AI-generated audio outputs. Developed evaluation playbooks, rubrics, and failure mode categorization frameworks directly applied to AI audio QA workflows. Collaborated cross-functionally to translate qualitative assessments into actionable technical specifications for model refinement. • Built diagnostic and trend-detection systems for identifying audio performance deviations • Authored and maintained structured QA documentation and failure mode reports • Reduced undetected errors through analytical evaluation and multi-variable signal analysis • Enabled remote team consistency in AI audio output evaluation results via documentation-first processes.