Content Analyst (Machine Learning and Quality)
Worked as a content analyst for machine learning and quality by improving Google's ad algorithms through structured and consistent quality assessment in a SaaS environment. Delivered structured quality feedback used to train and enhance machine learning models for ad review, enabling increased automation. Assured high quality of customer campaign content and proactively identified issues affecting campaign performance. • Evaluated ads based on user intent, relevance, policy compliance, and landing page quality. • Collaborated using AI tools to support international teams and reduce customer ticket backlog. • Focused on meeting high standards for precision and consistency (98% quality goal). • Contributed directly to customer satisfaction and campaign optimization.