Online Data Analyst / AI Trainer
In the role of Online Data Analyst/AI Trainer at TELUS International, I annotated and reviewed datasets utilized in AI and NLP development. My responsibilities included evaluating chatbot responses for factuality, safety, and coherence using specialized tools. Complex evaluation tasks required in-depth reasoning and contextual understanding. • Supported conversational AI with comprehensive annotation tasks. • Evaluated and rated LLM-generated outputs for factual accuracy. • Performed dataset reviews for NLP model improvement. • Maintained data confidentiality and security throughout projects.