AI Data Annotator
As an AI Data Annotator at Telus Digital, I handled high-volume annotation tasks, including text classification, response ranking, and reasoning chain annotation. I consistently implemented complex annotation guidelines on factuality, tone, safety, and user intent. My role included quality assurance, frequent calibration meetings, and examining model reasoning chains for errors. • Processed over 1,500 annotation tasks and reviewed 500+ peer annotations weekly • Maintained a 98% client QA acceptance rate and 95% first-time accuracy on gold set searches • Identified hallucinations, logical gaps, and error rates in model outputs, reducing model errors by 15% • Cleaned and formatted raw model results for SFT and RLHF pipelines