Search Engine Evaluator / Data Analyst (Digital Projects)
As a Search Engine Evaluator at TELUS International, I evaluated the relevance and accuracy of search engine results to improve algorithm performance. My work involved analyzing search data, rating query responses, and ensuring results met specific quality guidelines. I collaborated with global teams to maintain evaluation consistency and provided feedback for system improvements. • Rated and evaluated large volumes of search engine query results • Applied set guidelines to measure accuracy, relevance, and usefulness of text-based responses • Utilized Excel and SQL for data analysis and evaluation tracking • Supported quality assurance processes for search result improvement