Quality Assurance (QA)
As a QA Specialist, I played a key role in enhancing AI usability by refining AI-generated content through rigorous quality assurance practices. My responsibilities included evaluating multilingual prompts targeting an LLM-powered AI chatbot, with a focus on accuracy, relevance, naturalness, clarity, metadata, and language/locale considerations. The project involved working with sensitive content and various categories such as PII (Personally Identifiable Information).