Key Skills

Software

CloudFactory

OneForma

Top Subject Matter

No subject matter listed

Top Data Types

Document

Image

Text

Video

Top Label Types

Audio Recording

Data Collection

Object Detection

Text Summarization

Freelancer Overview

I have a strong background in user experience and customer support, with hands-on experience managing and analyzing user feedback, conducting usability testing, and documenting detailed records of customer interactions and issue resolutions. My roles have required a high level of attention to detail, accuracy in documentation, and a deep understanding of user journeys and product workflows all essential for high-quality data labeling and annotation. I am skilled in tools like Figma, Notion, Jira, and Miro, and I thrive in cross-functional teams, collaborating closely with engineers and product managers. My experience spans web and mobile app projects in domains such as fintech, e-commerce, and enterprise software, where I have contributed to improving product quality through data-driven insights, user research, and process optimization. I bring adaptability, strong communication skills, and a commitment to ensuring data integrity and usability for AI and product development initiatives.

Labeling Experience

Education

Work History