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Freelancer Overview

SUMMARY Graduated with Distinction at Western Sydney University. Majoring in business and marketing. Experiencing in AI training, customer service and content creation from remote positions includes Customer Chat Specialist at Thrive Success (US) and Marketing Intern at The Business Strategist (UK). Competent in data quality assurance, strategic marketing, social media management, and client communication. WORK EXPERIENCE Freelancer 1. AI trainer/auditor/reviewer May 2024 - Present Data quality auditing/reviewing Data labeling Evaluate AI models based on different dimensions: Instruction Following, Truthfulness, Harmlessness, Length, etc Annotate linguistic datasets with syntactic, semantic, or pragmatic labels. Apply linguistic knowledge to evaluate model behaviours, error patterns, and generalization issues. Work on safety projects to ensure responses are harmless. Bao Han Tran Evaluate audio across dimensions: quality, tone, naturalness, nativeness, etc Transcription + Machine Translation Post-Editing Translate EN-VI and VI-EN Average quality score: 4.8/5 CONTACT 2. Remote marketing intern at The Business Strategist (UK-based) Business coaching services/Online courses Duties: 4 months-Part-time tranbaohan1509@gmail.com Created social media content (Instagram, Facebook) October 2023 -Jan 2024 Processed feedback in terms of content and graphic design. https://www.linkedin.com/in/baohan- Engaged with prospects (cold messaging, follow-up). grace-marketing/ Answered queries abo

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