Search Quality Analyst & AI Content Evaluator
Assessed search result quality, content relevance, and user experience signals for AI system training datasets across diverse query categories and languages for TELUS International since 2022. Applied nuanced judgment to evaluate sensitive and complex queries — including those requiring empathy, cultural awareness, and an understanding of user wellbeing — ensuring high-quality labeling output for enterprise AI data projects. Maintained strict adherence to confidentiality requirements and quality benchmarks throughout.