Patient Service Representative
As a Patient Service Representative, I managed patient inquiries, scheduled appointments, and maintained accurate records while ensuring HIPAA compliance. I streamlined the check-in process to reduce wait times and improved patient satisfaction by assisting with billing and insurance queries. Empathetic support was central to my role in resolving patient concerns quickly and efficiently.
• Enhanced patient experience with efficient appointment scheduling and check-ins.
• Safeguarded sensitive data through strict adherence to privacy regulations.
• Provided prompt assistance for billing and insurance processes.
• Maintained up-to-date and accurate patient records at all times.
As a Patient Service Representative, I managed patient inquiries, scheduled appointments, and maintained accurate records while ensuring HIPAA compliance. I streamlined the check-in process to reduce wait times and improved patient satisfaction by assisting with billing and insurance queries. Empathetic support was central to my role in resolving patient concerns quickly and efficiently. • Enhanced patient experience with efficient appointment scheduling and check-ins. • Safeguarded sensitive data through strict adherence to privacy regulations. • Provided prompt assistance for billing and insurance processes. • Maintained up-to-date and accurate patient records at all times.
2017 - 2017