Brown Ikonya

Key Skills

Software

Labelbox

Telus

Remotasks

Top Subject Matter

Large Language Models

Generative AI

Nlp Domain Expertise

Top Data Types

Text

Image

Document

Top Task Types

Entity Ner Classification

Classification

Freelancer Overview

AI Trainer & AI Model Evaluator. Brings 11+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal, Proprietary Tooling, and Labelbox. Education includes Data Trainer – AI & Machine Learning, TELUS International (2024) and Rapidpace Managed Services, Customer Support Agent (2025). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Entity (NER) Classification.

Labeling Experience

AI Trainer & AI Model Evaluator

Text

As an AI Trainer & AI Model Evaluator, I evaluated and improved large language model (LLM) responses for accuracy and instruction adherence. My responsibilities included prompt-response evaluation, reinforcement learning with human feedback (RLHF), and developing annotation guidelines. I ensured high-quality outputs by conducting hallucination detection and bias analysis. • Evaluated LLM prompts and responses for accuracy and factuality. • Ranked AI-generated outputs based on helpfulness. • Created and refined evaluation rubrics for annotation tasks. • Flagged edge cases and facilitated model safety improvements.

As an AI Trainer & AI Model Evaluator, I evaluated and improved large language model (LLM) responses for accuracy and instruction adherence. My responsibilities included prompt-response evaluation, reinforcement learning with human feedback (RLHF), and developing annotation guidelines. I ensured high-quality outputs by conducting hallucination detection and bias analysis. • Evaluated LLM prompts and responses for accuracy and factuality. • Ranked AI-generated outputs based on helpfulness. • Created and refined evaluation rubrics for annotation tasks. • Flagged edge cases and facilitated model safety improvements.

2025 - Present

Freelance AI Data Annotator & Labeling Specialist

LabelboxTextEntity Ner Classification

As a Freelance AI Data Annotator & Labeling Specialist, I annotated large-scale text, image, audio, and video datasets for machine learning training. I performed entity recognition, segmentation, and semantic labeling tasks across multiple data modalities. Quality assurance audits ensured both dataset consistency and guideline compliance. • Labeled text, image, audio, and video data for various AI models. • Performed entity recognition and classification tasks. • Engaged in LLM response ranking and evaluation projects. • Maintained 98%+ annotation accuracy meeting throughput targets.

As a Freelance AI Data Annotator & Labeling Specialist, I annotated large-scale text, image, audio, and video datasets for machine learning training. I performed entity recognition, segmentation, and semantic labeling tasks across multiple data modalities. Quality assurance audits ensured both dataset consistency and guideline compliance. • Labeled text, image, audio, and video data for various AI models. • Performed entity recognition and classification tasks. • Engaged in LLM response ranking and evaluation projects. • Maintained 98%+ annotation accuracy meeting throughput targets.

2024 - Present

Data Trainer – AI & Machine Learning

TelusText

As a Data Trainer at TELUS International, I annotated and validated technical datasets for AI and ML model training. My responsibilities included evaluating NLP outputs, prompt evaluation, and response grading. Peer review and quality control tasks helped ensure annotation consistency. • Annotated and validated NLP datasets for AI model training. • Evaluated model-generated language for contextual accuracy. • Assisted in prompt grading and model improvement. • Conducted quality checks to maintain high annotation standards.

As a Data Trainer at TELUS International, I annotated and validated technical datasets for AI and ML model training. My responsibilities included evaluating NLP outputs, prompt evaluation, and response grading. Peer review and quality control tasks helped ensure annotation consistency. • Annotated and validated NLP datasets for AI model training. • Evaluated model-generated language for contextual accuracy. • Assisted in prompt grading and model improvement. • Conducted quality checks to maintain high annotation standards.

2024 - 2024

Customer Care Professional

RemotasksTextClassification

As a Customer Care Professional, I annotated user interaction logs to enhance AI-powered support tools. My work involved structured feedback and labeling to improve conversational AI strategies. The aim was to boost engagement and support system effectiveness. • Analyzed and annotated customer support transcripts for AI model improvement. • Provided structured feedback for conversational quality. • Supported the refinement of support AI systems. • Ensured accurate, high-quality annotations for training data.

As a Customer Care Professional, I annotated user interaction logs to enhance AI-powered support tools. My work involved structured feedback and labeling to improve conversational AI strategies. The aim was to boost engagement and support system effectiveness. • Analyzed and annotated customer support transcripts for AI model improvement. • Provided structured feedback for conversational quality. • Supported the refinement of support AI systems. • Ensured accurate, high-quality annotations for training data.

2023 - 2024

Customer Support Associate

TextClassification

As a Customer Support Associate, I analyzed and annotated support transcripts to train and improve AI chatbots. My role focused on providing accurate data for the chatbot training datasets. This helped enhance the AI's ability to respond to real user queries. • Reviewed, annotated, and categorized support conversations for chatbot development. • Ensured annotation consistency and guideline compliance. • Improved support AI model training datasets. • Contributed to global customer experience initiatives.

As a Customer Support Associate, I analyzed and annotated support transcripts to train and improve AI chatbots. My role focused on providing accurate data for the chatbot training datasets. This helped enhance the AI's ability to respond to real user queries. • Reviewed, annotated, and categorized support conversations for chatbot development. • Ensured annotation consistency and guideline compliance. • Improved support AI model training datasets. • Contributed to global customer experience initiatives.

2022 - 2023

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Education

Work History