Administrative Coordinator
As an Administrative Coordinator, I managed key daily operations related to dispatch and logistics. The position required data management, teamwork, and professional communication to ensure efficient scheduling and prompt service. I was responsible for both coordinating drivers and maintaining records with accuracy and confidentiality. • Supervised a team of 12 drivers to ensure efficient transport operations. • Coordinated trip logistics to improve punctuality and service reliability by 12%. • Processed, audited, and maintained comprehensive billing and compliance records. • Resolved customer service issues including scheduling, delays, and client complaints.