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Cahya Jati Mahmud

Cahya Jati Mahmud

Data Labeling & Content Moderation Specialist with 2+ Years’ BPO Experience

Indonesia flagJakarta, Indonesia
$7.00/hrIntermediateOther

Key Skills

Software

Other

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
ImageImage
VideoVideo

Top Task Types

Audio Recording
Object Detection

Freelancer Overview

I have hands-on experience working with AI training data in the e-commerce industry, where I utilized artificial intelligence to enhance customer communication and content quality. One of my key responsibilities involved leveraging AI tools to craft personalized email responses that aligned with customer concerns and emotional tone. This required a strong understanding of language nuances, customer intent recognition, and the ability to fine-tune responses to ensure empathy and clarity—an essential aspect of training AI models for natural language understanding. In addition to customer engagement, I also worked with AI systems for content moderation, ensuring that user-generated content met platform standards and community guidelines. This involved training and validating AI models to accurately detect and filter inappropriate or off-brand material. My combined experience in customer sentiment analysis and content quality control highlights my ability to work effectively with AI-driven tools and contribute to the development and refinement of training data for machine learning models.

IntermediateEnglishJapanese

Labeling Experience

No Data Labeling experience added

Cahya Jati M. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

B

Brawijaya University

Bachelor of Agriculture, Social-Economic of Agriculture ( Agribusiness)

Bachelor of Agriculture
2018 - 2022

Work History

C

Concentrix Indonesia

Customer Service Specialist

Jakarta
2024 - 2025
G

Gear-Inc Service Indonesia

Content Moderator

Surabaya
2023 - 2023