Carla Roberson

Key Skills

Software

Datatroniq

CrowdFlower

Argilla

Top Subject Matter

No subject matter listed

Top Data Types

Audio

Top Task Types

Emotion Recognition

Freelancer Overview

I am an experienced AI data annotator and audio transcription reviewer with three years of freelance work supporting major companies such as RWS, Assurant, and All Colors Management. My expertise includes correcting speech-to-text outputs, segmenting and validating audio, tagging conversational intent, sentiment, and tone, and performing detailed linguistic quality reviews to ensure high-quality training data for AI and machine learning models. I am skilled at interpreting complex guidelines, performing metadata cleanup, and providing precise feedback to improve annotation processes. My hands-on experience with tools like RWS Train AI, Assurant transcription systems, and advanced audio segmentation software allows me to efficiently deliver accurate, guideline-compliant data for conversational AI, NLP, and LLM evaluation projects. I am committed to supporting the development of robust AI solutions through meticulous annotation and quality assurance.

Labeling Experience

Freelance AI Audio Transcription Reviewer & Annotator — RWS Group

DatatroniqAudioEmotion Recognition

As a Freelance AI Audio Transcription Reviewer & Annotator at RWS Group, I reviewed and corrected audio transcripts to ensure high-quality training data for AI models. The role involved tagging conversational intent, emotion, and sentiment, as well as evaluating outputs from large language models. My work required close adherence to annotation guidelines and quality assurance standards. • Conducted intent and sentiment tagging of audio for AI training. • Evaluated and corrected AI-generated transcripts for accuracy. • Performed LLM output assessments with detailed feedback. • Used RWS Train AI and audio segmentation tools daily.

As a Freelance AI Audio Transcription Reviewer & Annotator at RWS Group, I reviewed and corrected audio transcripts to ensure high-quality training data for AI models. The role involved tagging conversational intent, emotion, and sentiment, as well as evaluating outputs from large language models. My work required close adherence to annotation guidelines and quality assurance standards. • Conducted intent and sentiment tagging of audio for AI training. • Evaluated and corrected AI-generated transcripts for accuracy. • Performed LLM output assessments with detailed feedback. • Used RWS Train AI and audio segmentation tools daily.

2025

Freelance Audio Data Annotator / Transcription QA Specialist — Assurant

CrowdflowerAudioEmotion Recognition

As a Freelance Audio Data Annotator / Transcription QA Specialist at Assurant, I audited and corrected speech-to-text outputs for AI model training. Responsibilities included tagging emotions and call intent, as well as generating, testing, and refining prompts and responses. I worked to ensure the consistency and reliability of annotated audio data. • Corrected speech-to-text outputs for transcription accuracy. • Labeled emotional tones and call intents in audio datasets. • Assisted in prompt and response creation for training purposes. • Applied Assurant's transcription tools for workflow management.

As a Freelance Audio Data Annotator / Transcription QA Specialist at Assurant, I audited and corrected speech-to-text outputs for AI model training. Responsibilities included tagging emotions and call intent, as well as generating, testing, and refining prompts and responses. I worked to ensure the consistency and reliability of annotated audio data. • Corrected speech-to-text outputs for transcription accuracy. • Labeled emotional tones and call intents in audio datasets. • Assisted in prompt and response creation for training purposes. • Applied Assurant's transcription tools for workflow management.

2023 - 2025

Freelance AI Training & Audio Annotation Contractor — All Colors Management

ArgillaAudioEmotion Recognition

In my role as a Freelance AI Training & Audio Annotation Contractor for All Colors Management, I labeled voice samples and performed in-depth QA on annotated data. My duties included segmenting audio clips, providing feedback on annotation guidelines, and evaluating the accuracy of labeled data. This work contributed directly to the development and training of conversational AI systems. • Labeled large volumes of voice samples for AI intent and sentiment recognition. • Segmented and timestamped audio data as instructed by project guidelines. • Offered structured feedback to improve annotation processes. • Utilized in-house audio annotation platforms and spreadsheet workflows.

In my role as a Freelance AI Training & Audio Annotation Contractor for All Colors Management, I labeled voice samples and performed in-depth QA on annotated data. My duties included segmenting audio clips, providing feedback on annotation guidelines, and evaluating the accuracy of labeled data. This work contributed directly to the development and training of conversational AI systems. • Labeled large volumes of voice samples for AI intent and sentiment recognition. • Segmented and timestamped audio data as instructed by project guidelines. • Offered structured feedback to improve annotation processes. • Utilized in-house audio annotation platforms and spreadsheet workflows.

2022 - 2025

Education

Work History