Assistant Manager
As an Assistant Manager, I supported the daily store functions and assisted with staff supervision at Massage Envy. I ensured staff were well-trained in cash handling and product knowledge while optimizing store operations. My efforts directly impacted customer retention and add-on sales growth. • Trained and onboarded new staff efficiently • Maintained staff schedules for smooth store operation • Monitored sales performance for continual improvement • Provided prompt and professional customer service resolution