Virtual Assistant and Customer Support Specialist
As a Freelance Virtual Assistant and Customer Support Specialist, I supported clients by providing customer service through chat and email communication. I was responsible for handling administrative tasks, conducting online research, and maintaining professional interactions with clients. My role also involved moderating online chats and ensuring compliance with company policies and procedures. • Delivered prompt and effective customer support • Managed data entry and document organization for clients • Conducted web-based research and compiled reports • Moderated and enforced rules within online chat platforms