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Charles Magati

Charles Magati

Operations Associate - Remote Customer Support

Kenya flagNAIROBI, Kenya
$28.00/hrIntermediateScale AI

Key Skills

Software

Scale AIScale AI

Top Subject Matter

No subject matter listed

Top Data Types

ImageImage

Top Task Types

Segmentation
Object Detection

Freelancer Overview

I am an experienced data contributor with a strong background in data labeling, annotation, and AI training workflows, particularly in natural language processing (NLP) and web-based evaluation. My hands-on experience includes annotating and categorizing data for NLP tasks, evaluating search engine outputs, and ensuring data quality and integrity for global AI development projects. I am proficient in following strict project guidelines, meeting productivity benchmarks, and using tools such as Microsoft Excel, SPSS, NVivo, and remote collaboration platforms like Zoom and Webex. I have practical exposure to Python and JavaScript for data validation and annotation interface tasks, and I am skilled at quality assurance, classification accuracy, and continuous process improvement. My attention to detail, analytical mindset, and ability to work effectively in remote teams make me a valuable asset for AI data training and annotation projects.

IntermediateSwahiliFrenchEnglish

Labeling Experience

Scale AI

Data Labeling Professional | Image & Video Segmentation

Scale AIImageSegmentationObject Detection
Segmentation involved carefully outlining and labeling specific objects or regions within images to train computer vision models. The task required drawing precise boundaries (polygons or masks) around items such as cars, pedestrians, buildings, or other objects, ensuring that each was correctly categorized according to project guidelines. Accuracy and attention to detail were critical, since the quality of these segmentations directly impacted how well AI systems could recognize and differentiate objects in real-world scenarios.

Segmentation involved carefully outlining and labeling specific objects or regions within images to train computer vision models. The task required drawing precise boundaries (polygons or masks) around items such as cars, pedestrians, buildings, or other objects, ensuring that each was correctly categorized according to project guidelines. Accuracy and attention to detail were critical, since the quality of these segmentations directly impacted how well AI systems could recognize and differentiate objects in real-world scenarios.

2022 - 2024

Education

U

University of Nairobi

Master of Arts, English Language, Literature

Master of Arts
2025 - 2025
U

University of Nairobi

Bachelor of Arts, Psychology and Literature

Bachelor of Arts
2020 - 2024

Work History

U

Uber

Operations Associate

Remote
2025 - Present
C

CCI Kenya

Customer Support Agent

Nairobi
2023 - 2024