Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

Image

Text

Video

Top Task Types

Emotion Recognition

Object Detection

Text Generation

Text Summarization

Translation Localization

Freelancer Overview

I am a multilingual professional with a background in customer service for 6 years, fluent in English, Mandarin, and Traditional Chinese. In my previous role, I supported diverse teams and created standardized email templates that improved daily workflows and communication consistency. Currently, I work as a Quality Evaluator in customer service industry, ensuring that customer requests are handled properly, accurately, and in line with best practices. This experience has strengthened my attention to detail, ability to evaluate tone and intent, and skill in structuring clear, reusable content. My strengths in communication, cultural relevance, workflow optimization, and quality evaluation position me to contribute to projects such as chatbot training, sentiment analysis, and multilingual LLM evaluation. I am eager to apply my skills to building high-quality datasets that support the development of reliable and user-centered AI systems.

Labeling Experience

Education

Work History