AI Automation & Systems Engineer (Freelance)
Designed and implemented AI-driven systems using large language models for operational automation and internal knowledge retrieval. Built RAG-based chatbots and AI-powered workflow pipelines involving prompt and response writing, classification, and knowledge extraction. Developed internal processes to generate, evaluate, and refine prompts and system outputs for enhanced workflow efficiency. • Created domain- and business-specific prompts for AI models • Applied SFT techniques to optimize AI responses and automate business tasks • Conducted iterative evaluation and improvement of prompt workflows • Used internal/proprietary tooling and OpenAI/Claude integrations for prompt refinement