Customer Service Representative (AI/Annotation-Relevant Experience)
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As a Customer Service Representative at Prismatech, I systematically documented customer feedback and user interactions in structured formats. This work involved evaluating the clarity and accuracy of product-related written responses, an essential task paralleling AI response evaluation and annotation. My role required translating complex information into simple, actionable feedback directly relevant to data labeling best practices. • Systematic documentation of user feedback for iterative product improvement.
• Evaluated text data for accuracy and clarity.
• Maintained structured records mirroring annotation workflows.
• Collaborated with teams to enhance product usability and guidance.
As a Customer Service Representative at Prismatech, I systematically documented customer feedback and user interactions in structured formats. This work involved evaluating the clarity and accuracy of product-related written responses, an essential task paralleling AI response evaluation and annotation. My role required translating complex information into simple, actionable feedback directly relevant to data labeling best practices. • Systematic documentation of user feedback for iterative product improvement. • Evaluated text data for accuracy and clarity. • Maintained structured records mirroring annotation workflows. • Collaborated with teams to enhance product usability and guidance.
2025 - Present