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CHIOMA UBUNAMA Toronto, ON | 647-667-8599 | ubunamarita@gmail.com ADMINISTRATIVE ASSISTANT | CUSTOMER SERVICE SPECIALIST PROFESSIONAL SUMMARY Detail-oriented and dependable administrative professional with proven experience in customer service, office coordination, and administrative support. Skilled in managing schedules, handling client inquiries, maintaining accurate records, and supporting daily operations in fast-paced environments. Strong communication, organizational, and multitasking skills with proficiency in Microsoft Office (Word, Excel, Outlook). CORE SKILLS - Administrative & Office Support - Customer Service & Client Relations - Scheduling & Calendar Management - Data Entry & Record Management - Microsoft Office (Word, Excel, Outlook) - Email & Phone Communication - File & Document Organization - Attention to Detail & Accuracy - Multitasking & Time Management - Team Collaboration PROFESSIONAL EXPERIENCE Administrative Assistant & Customer Service Associate Ontario, Canada | 2023 – Present - Respond to customer inquiries via phone and email in a professional and timely manner - Schedule appointments and manage calendars efficiently - Maintain accurate records, files, and data entry systems - Provide administrative support to daily office operations - Prepare reports, update documentation, and organize files - Coordinate office tasks and support workflow efficiency Administrative Assistant Nigeria | 2017 – 2019 - Managed office schedules, meetings, and appointment

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