IT Specialist (Intern)
As an IT Specialist during an industrial training program, I provided hands-on technical support to staff and users. I was responsible for the installation and configuration of computer systems and software applications. My role also required diagnosing and resolving technical issues to ensure efficient workplace operations. • Offered prompt technical support to staff and users for troubleshooting issues. • Installed and configured computer hardware and software as needed. • Assisted in maintaining IT equipment and local computer networks. • Supported data backup procedures and system security maintenance.