Cmr Writers - Communications & AI Content Strategist – Chatbot AI Training and Evaluation

Key Skills

Software

No software listed

Top Subject Matter

Conversational AI/Chatbots

Top Data Types

Text

Top Task Types

No task types listed

Freelancer Overview

Communications & AI Content Strategist – Chatbot AI Training and Evaluation. Brings 14+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Postgraduate Diploma, Obafemi Awolowo University (2019) and Bachelor of Science, Bowen University (2007). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Expert

Labeling Experience

Communications & AI Content Strategist – Chatbot AI Training and Evaluation

Text

Worked as a Communications & AI Content Strategist to train and optimize chatbot responses for an AI-powered platform. Evaluated and refined English-language chatbot content to enhance clarity, accuracy, tone, and factual correctness. Provided feedback to technical teams, ensuring AI model responses matched user intent and adhered to style guidelines. • Conducted quality assurance by rating and annotating chatbot replies • Iteratively improved response accuracy based on test user interactions • Collaborated closely with technical and product stakeholders • Used AI and content management tools to structure and manage data

2024 - 2025

Education

O

Obafemi Awolowo University

Postgraduate Diploma, Social Work and Social Development

Postgraduate Diploma

2019 - 2019

B

Bowen University

Bachelor of Science, Economics

Bachelor of Science

2007 - 2007

Work History

C

Convosuite

Communications & AI Content Strategist

Stockholm

2024 - 2025

S

Scheme Ltd

Communications Specialist

N/A

2021 - 2024