Lead AI Engineer — Audio Transcription & Sentiment Labeling
AudioTranscription
As Lead AI Engineer, I engineered labeling pipelines for audio transcription and sentiment analysis within cloud voice calling systems. My responsibilities included organizing and overseeing the manual and AI-assisted transcription of large volumes of sales call recordings. I ensured consistent, high-quality annotation standards for both transcription and sentiment/emotion labeling tasks.
• Developed and maintained protocols for annotating and transcribing audio data.
• Managed workflows for labeling sentiment and emotion recognition from call data.
• Integrated transcription datasets into CRM and AI coaching tools.
• Ensured quality control and accuracy of labeled audio datasets.
As Lead AI Engineer, I engineered labeling pipelines for audio transcription and sentiment analysis within cloud voice calling systems. My responsibilities included organizing and overseeing the manual and AI-assisted transcription of large volumes of sales call recordings. I ensured consistent, high-quality annotation standards for both transcription and sentiment/emotion labeling tasks. • Developed and maintained protocols for annotating and transcribing audio data. • Managed workflows for labeling sentiment and emotion recognition from call data. • Integrated transcription datasets into CRM and AI coaching tools. • Ensured quality control and accuracy of labeled audio datasets.
2023 - Present