Key Skills

Freelancer Overview

I have over 18 years of experience in customer service, technical support, and data management, with a strong background in handling sensitive information across healthcare, insurance, and e-commerce domains. My roles have required meticulous attention to detail, data entry, and the use of platforms like Zendesk, Salesforce, Oracle, and various healthcare provider portals to accurately process and verify information. I am highly proficient with tools such as Trello, SharePoint, Google Workspace, and Microsoft Office/365, and have extensive experience managing tickets, verifying eligibility, and supporting both patients and providers through digital systems. My ability to quickly learn new technologies, follow detailed procedures, and maintain data integrity makes me well-suited for data labeling, annotation, and AI training data roles, especially in environments that require accuracy, confidentiality, and adaptability.

Labeling Experience

Education

Work History