Customer Support / Helpdesk Assistant
Entity Ner Classification
As a Customer Support / Helpdesk Assistant, I assisted sales teams and provided first-line support for shareholders and their clients. My role included demonstrating software, managing support tickets, and ensuring prompt handling of advertising content and technical queries. Organization, technical skills, and customer service excellence were essential. • Delivered software demonstrations and basic technical support • Managed support tickets and call logging in internal systems • Processed advertising and user account requests efficiently • Provided web chat and helpdesk coverage as needed
As a Customer Support / Helpdesk Assistant, I assisted sales teams and provided first-line support for shareholders and their clients. My role included demonstrating software, managing support tickets, and ensuring prompt handling of advertising content and technical queries. Organization, technical skills, and customer service excellence were essential. • Delivered software demonstrations and basic technical support • Managed support tickets and call logging in internal systems • Processed advertising and user account requests efficiently • Provided web chat and helpdesk coverage as needed
2007 - 2008