Cynthia Kaleli

Key Skills

Software

Telus

Top Subject Matter

Conversational AI

General AI

Text and Audio Data

Top Data Types

Text

Audio

Document

Top Task Types

Classification

Freelancer Overview

AI Data Annotation & AI Training Specialist. Brings 3+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Telus and Invisible Technologies. Education includes Master of Science, University of Nairobi (2025) and Bachelor of Science, University of Nairobi (2022). AI-training focus includes data types such as Text and Audio and labeling workflows including Classification, Evaluation, and Rating.

Labeling Experience

AI Data Annotation & AI Training Specialist

TelusTextClassification

As an AI Data Annotation & AI Training Specialist, I annotated and categorized text, audio, and conversational data to improve machine learning models. I evaluated AI-generated responses for accuracy, relevance, and safety. I performed linguistic corrections and improved dataset quality through review and quality checks. • Labeled and reviewed large volumes of training data following detailed guidelines. • Identified inconsistencies, biases, and hallucinations in AI responses. • Conducted transcription quality checks and corrected formatting errors. • Collaborated with teams through remote platforms.

As an AI Data Annotation & AI Training Specialist, I annotated and categorized text, audio, and conversational data to improve machine learning models. I evaluated AI-generated responses for accuracy, relevance, and safety. I performed linguistic corrections and improved dataset quality through review and quality checks. • Labeled and reviewed large volumes of training data following detailed guidelines. • Identified inconsistencies, biases, and hallucinations in AI responses. • Conducted transcription quality checks and corrected formatting errors. • Collaborated with teams through remote platforms.

2023 - Present

AI Quality Analyst – AI Enablement Projects

Audio

As an AI Quality Analyst for AI Enablement Projects, I evaluated human-to-human and AI-generated audio recordings for quality and accuracy. I performed transcription verification and detailed error correction. I ensured datasets met rigorous quality standards for AI training pipelines. • Identified background noise, speech disruptions, and clarity issues in audio data. • Conducted in-depth quality checks for AI model training. • Enhanced audio dataset reliability through consistent analysis. • Worked with cross-functional teams to implement improvements.

As an AI Quality Analyst for AI Enablement Projects, I evaluated human-to-human and AI-generated audio recordings for quality and accuracy. I performed transcription verification and detailed error correction. I ensured datasets met rigorous quality standards for AI training pipelines. • Identified background noise, speech disruptions, and clarity issues in audio data. • Conducted in-depth quality checks for AI model training. • Enhanced audio dataset reliability through consistent analysis. • Worked with cross-functional teams to implement improvements.

2023 - 2024

Education

Work History