Key Skills

Software

Other

Top Subject Matter

No subject matter listed

Top Data Types

Video

Top Label Types

Audio Recording

Freelancer Overview

I am a detail-oriented tech support specialist with over four years of experience in customer support, digital operations, and technical troubleshooting. My background has equipped me with strong skills in identifying, documenting, and resolving complex technical issues, as well as developing clear knowledge base articles and process improvements. I am adept at translating user feedback into actionable insights and collaborating with engineering teams to enhance product quality. My experience guiding users through digital tools and onboarding processes, combined with ongoing training in AI and machine learning, has given me a solid foundation for roles in data labeling and annotation. I am committed to accuracy, clear communication, and continuous learning, and I thrive in environments where quality data and user experience drive results.

Labeling Experience

Education

Work History